Recognized as one of the fastest growing companies in Tampa Bay eight years in a row and on the Inc. 5000 list of top privately held companies in the country for the last six years, DAS Health is growing and is seeking qualified applicants for a number of crucial roles. View details on our openings and apply today!
Recognized as one of the fastest growing companies in Tampa Bay nine years in a row and on the Inc. 5000 list of top privately held companies in the country for the last seven years, DAS Health is seeking a full time Product Manager.
As a Product Manager, you will work with the Senior Product Manager to promote full and effective use of the product(s) servicing. The Product Manager is responsible for serving as a brand ambassador to internal and external customers. The ideal Product Manager will be able to demonstrate the value proposition to DAS Health Associates/Account Managers, VARs and customers by implementing and maintaining products for maximum efficiency and profitability.
Specific job duties include:
Serve as lead point of contact for all matters specific to your product(s)
Lead product implementations
Perform product training for support, account managers, sales and clients
Successfully onboard new customers to ensure effective understanding and utilization of products
Ensure there is an effective hand-off from the customer to the receiving Account Manager
Proactively analyze customer data to make recommendations in the customers best interest
Escalate issues to Vendor which impact our ability to service customers at a high level if applicable
Optimize financial success for DAS based on continuous improvement opportunities
Promote full and effective use of product
Serve as primary point of contact for vendor relations
Coordinate with marketing and client services to develop sales materials
Monitor and analyze product use reports
Consistently demonstrate exceptional customer service
Maintain inventory related to product
Assist in internal and external sales
Conduct product training and certifications for Support, Account Management, sales, and clients
Maintain positive and productive vendor relations
Understand the changing marketing trends and competitive analysis for product(s)
Build and maintain strong, long-lasting customer relationships as a trusted advisor
Bachelor’s degree or equivalent combination of education and experience
Minimum of 5 years of healthcare experience
Exceptional communication (oral & written) skills.
Ability to travel overnight (10%)
Practical experience working with various levels of management
Ability to analyze complex business and technology issues while understanding a prospective client’s solution requirements
High energy with strong initiative, unquestionable reliability, and follow-through, self-directed and organized
Ability to multi-task and excel in a fast-paced environment
On-call availability for after hours, as needed; and works overtime hours to meet project deadlines as required
Flexible and adaptable about learning and understanding new technologies, and teaching them to end users at all levels
Detailed oriented with professional demeanor
Ability to deal with stressful situations
Proficient in Microsoft products
Comply with all HIPAA, OSHA and other regulatory requirements
DAS Health is a leading provider of Health IT and management solutions and a trusted consultant to many physician groups, hospitals and healthcare systems across North America. For more than a decade, DAS Health has been bridging the gap between regulatory compliance, business goals and personal service, empowering our customers to deliver more patient-centric care, protect their earnings and increase profitability.
We offer base salary plus discretionary bonus, paid holidays and vacation, healthcare and many other benefits, including a 3-week paid sabbatical for employees when they reach their 5-year anniversary! Advancement opportunities for those who demonstrate strong results and leadership qualities. Other positions currently available. DAS is a smoke-free environment. If you think you fit our culture and can contribute to our client’s success, we want to hear from you!