DAS Health

Senior Account Manager - Senior Care

Account Management - Remote - Full Time

Senior Account Manager – Senior Care
  • Location: Remote (25% travel)
  • Department: Account Management
  • Reports To: Senior Director, Customer Experience
  • FLSA Status: Exempt
Overview
The Senior Account Manager is responsible for driving revenue growth within existing Senior Living / Senior Care client accounts. This is a highly strategic, growth-focused role centered on expanding relationships through cross-sell and upsell opportunities, not just maintaining them.
You will manage a portfolio of established Senior Care clients, proactively identifying whitespace, aligning DAS Health solutions to evolving client needs, and delivering measurable account expansion. Success in this role is defined by account growth, expansion performance, and revenue impact, rather than retention alone.

Key Responsibilities
  • Own and execute account expansion strategy across assigned Senior Living clients, with a strong focus on upsell, cross-sell, and multi-solution adoption.
  • Identify growth opportunities using CRM data, usage insights, and client business objectives; build and maintain a robust expansion pipeline.
  • Drive revenue outcomes by managing quota-based growth targets, including expansion ARR and MRR growth.
  • Partner strategically with clients to understand operational and technology needs, aligning DAS Health solutions including managed IT, cybersecurity, cloud, and EHR support.
  • Collaborate closely with Customer Success, Sales, Marketing, and Product teams to unlock growth opportunities and support expansion initiatives.
  • Conduct strategic business reviews focused on growth opportunities, performance insights, and expansion planning (vs. only relationship check-ins).
  • Leverage CRM tools to track pipeline, forecast growth, and prioritize expansion opportunities.
  • Maintain strong executive relationships while positioning DAS Health as a strategic partner for long-term growth.
Qualifications
  • 8+ years of experience in account management, sales, customer success, or growth-focused roles.
  • Proven track record of driving revenue growth within existing accounts through upselling and cross-selling strategies.
  • Experience owning or contributing to revenue targets tied to account expansion.
  • Experience in Senior Care/Senior Living, healthcare, or regulated environments strongly preferred.
  • Strong understanding of B2B sales and growth strategies, ideally within MSP or healthcare IT environments.
  • Proficiency with CRM platforms (e.g., Salesforce) and a data-driven approach to account growth.
  • Strong executive presence with the ability to influence stakeholders and drive strategic conversations.
What We Offer
  • Remote work environment with flexibility
  • Competitive base salary + uncapped commission structure
  • Flexible time off
  • Health benefits for employees and dependents
  • 401(k) with employer match
  • Professional development and education reimbursement
About DAS Health
DAS Health is a healthcare-focused Managed Services Provider and technology partner supporting medical practices, senior living organizations, and healthcare systems across North America. We deliver managed IT, cybersecurity, cloud hosting, and healthcare technology solutions that enable providers to focus on patient care.

Our Commitment to Diversity & Inclusion

DAS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by federal, state, or local laws.

Accommodation Notice

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruitment@dashealth.com.

Employment at Will

Nothing in this job posting or description guarantees employment for any specific period or under any specific terms. Employment with DAS Health is "at-will."

Apply: Senior Account Manager - Senior Care
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Do you have at least 8 years of experience in account management, sales, customer success, or a revenue growth-focused roles?*
Which of the following best describes the types of solutions or services you have spent the majority of your career managing and selling into existing accounts?*
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Have you directly owned a revenue quota or expansion target tied specifically to existing accounts (e.g., expansion ARR, upsell quota)?*
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What types of expansion activities have you personally led within a multi-solution portfolio? (Select all that apply)*
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This role is heavily focused on expanding existing accounts with multiple service offerings rather than just maintaining relationships. Does that align with what you are looking for in your next role?*
Briefly describe a specific example of a time you inherited an account utilizing only one core service and successfully cross-sold them on a completely different solution from your company's portfolio. What was the solution, and what was the impact on the account's value?*
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